RESTAURANT MANAGER VACANCY AT UPMARKET ESTBLISHMENT
Helderberg Wine Route: An esteemed estate is seeking a customer-focused, experienced Restaurant Manager to join their F&B team. If you thrive in high-end dining, have a passion for hospitality, and a sharp eye for detail, this could be your ideal role.
Candidates with a stable track record as a Restaurant Manager and who meet all the criteria are invited to apply. Consideration will be given to those with previous experience in a similar 5-star establishment or wine estate.
Duties & Responsibilities
Key Focus Areas
Overseeing smooth daily operations, staff performance and front-of-house service
Maintaining ambience and presentation to uphold the estate’s fine-dining standards
Engaging guests with confident wine and menu recommendations
Managing wine cellar stock, service training and wine pairing knowledge among staff
Supporting banqueting and event service excellence alongside restaurant operations
Key Responsibilities Include but Are Not Limited To
Oversee front-of-house operations including shift planning, cash-ups, stock management and supplier liaison
Ensure seamless guest experiences through hands-on service, team training and attention to ambience and presentation
Uphold wine estate standards by monitoring guest feedback, managing dining room aesthetics and maintaining high service consistency
Guide and recommend wine and food pairings, promote wine sales and manage cellar presentation and wine stock
Lead by example and train staff in service etiquette, wine knowledge and customer engagement best practices
Maintain communication with directors and respond to guest queries and feedback timeously
Support functions, weddings and special events with seamless coordination
Criteria of the Role
Minimum 3 years’ experience as a Restaurant Manager in a fine-dining wine estate or equivalent luxury hospitality environment
Hospitality accreditation is recommended
Strong leadership, staff management and guest relations skills
Passion for wine, food and creating memorable guest experiences
Working knowledge of POS systems, stock controls and front-of-house operations
Excellent verbal and written communication in English
Polished and presentable with strong attention to detail and service standards
Candidates residing in or within close proximity to Stellenbosch will be considered for this role