EOE/AA/Disabled/Veterans
Restaurant Service Manager / Restaurant Floor Manager (m/f/d)
Hilton Vienna Park – LENZ Social Dining
Have you always dreamed of leading your own restaurant service team – but lacked the opportunity or courage to take the leap?
Now’s your moment\: Join Hilton Vienna Park and take the lead of a team that delivers not just service, but unforgettable guest experiences.
Your new workplace:
Hilton Vienna Park is Austria’s largest conference hotel – a venue that blends international standards with authentic Viennese hospitality. At our in-house restaurant, LENZ – Social Dining, we celebrate regionality, craftsmanship, and the best Austria has to offer\: fresh ingredients, local wines, and a dining culture rooted in warmth and quality. From seasonal classics to creative new takes, we live and serve genuine enjoyment.
Your key responsibilities:
- Full responsibility for daily operations and all service processes in the restaurant
- Leadership and supervision of the service team (waitstaff & floor operations)
- Vacation coordination, duty roster planning, and shift management
- Coaching, motivating, and developing team members professionally
- Representing the restaurant with professionalism and passion to guests and partners
- Guaranteeing excellent guest satisfaction and service quality
- Collaborating closely with the kitchen, bar, and management to optimize the overall guest offering
- (Optional) Sommelier training or strong wine knowledge to enhance the guest experience and to organize & conduct employee workshops / wine tastings.
What you bring to the table:
- Several years of professional experience in high-level gastronomy or hospitality
- Sommelier training or strong wine knowledge is a strong plus
- Excellent German and English language skills
- Passion for hospitality, leadership, and guest interaction
- Strong interpersonal and communication skills with a confident, warm presence
- Hands-on attitude, flexibility, and willingness to learn
- A true team player with a proactive mindset and service-driven thinking
Your minimum gross monthly salary is €2,750.00 (based on the Austrian collective agreement), with significant overpayment depending on your qualifications and experience.
What we offer you:
- Flat hierarchies and a first-name culture for a strong team spirit
- Structured onboarding and a personal buddy for a smooth start
- Diverse responsibilities and creative freedom
- Career growth opportunities – both within Austria and internationally
- A free, healthy team member restaurant for daily meals
- Team events and regular career development talks
- Our exclusive “Sleep-In Experience” – experience the hotel from a guest’s perspective
- Amazing global travel discounts with Hilton's Go Hilton program
- We cover your commuting costs, including your annual public transport ticket
Ready to join our team?
We look forward to receiving your complete application (cover letter, CV with photo, and relevant certificates) at:
Contact person: Oleksii Shtyfura
📧 Email: vienna_recruitment@hilton.com
Curious to see more?
We have plenty more to show you – follow us for behind-the-scenes insights:
📸 Instagram\: @karrierehiltonaustria
🎥 TikTok\: @hiltonvienna
We look forward to meeting you!
Warm regards,
Your Hilton Austria Team