About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.Purpose
To sell, serve and actively promote wine sales within the Hotel/ Resort.
Job Responsibilities
General
Executes all tasks assigned by his/her superiors
Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model
Attends all scheduled training sessions
Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
Adheres to the hotel's code of conduct and grooming & hygiene standards
Is seen as working hands-on, assists colleagues in crunch times; Walks the talk
Actively participates in briefings and meetings
Maintains a clean and orderly work area and promotes a safe working environment
Performs any other cognate duties as and when required.
Departmental
Greets the guests and inquires about their interest in wine with their meal
Provides complete information regarding wines and their compatibility with menu items
Assists servers with wine service
Checks back with guests to assure their satisfaction
Keeps in contact with wine storeroom to ensure availability and correctness of products
Assist the main Sommelier with purveyors to stay informed of product availability, potential new products, discounts, etc.
Assist with the monitoring of wine inventories.
Performs server’s duties when scheduled
Responds properly in any hotel emergency or safety situation
Performs other tasks or projects as assigned by hotel management and staff
Demonstrates a high degree of standards awareness
Attends all scheduled training sessions
Special Requirements
Technical education in Hospitality Management
Has 1 -2 years of relevant experience in 5 star hotels/resorts or reputable stand-alone restaurants
WSET diploma basic is required
Working knowledge of wines as well as menu items and their preparation
Fluent in English and French
Possesses aptitude and upward mobility