Cabin Steward

We’re hiring: Cabin Steward, based in Phnom Penh

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around

immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES: 

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

As a Cabin Steward, you play a vital role in your team and in maintaining the impeccable cleanliness standards of our luxury ship. Your primary responsibility is to ensure that all cabins and common areas meet our high-quality standards. By diligently following our established cleaning procedures, you contribute to an exceptional guest experience.

Your passion is:

• Adhere to the company standards regarding dress and appearance
• Extend appropriate greeting to all guests at every opportunity
• Ensure guest are familiar with their cabin facilities
• Lights
• Air-conditioning
• Hot water
• Coffee machine
• Safety vault
• Paging system, etc.++
• Report and follow up on all maintenance issues
• Ensure all cabins are serviced everyday according to the standards of the company
• Respond to all guest request
• Advise immediately any guest challenges to Housekeeping Supervisor
• Ensure public areas and furniture are kept clean
• Ensure daily inspection off all guest mattresses, request replacement
• where necessary. Adhere to mattress turning guidelines.
• Ensure hallway and guests cabin’s floor is maintained in good order
• Ensure that all equipment is properly stored
• Ensure that all in guest cabin beverage services are followed
• Ensure that food service chinaware is removed from the guest cabin in a prompt manner and returned to the designated area (in no circumstances it should be stored on the floor)
• Adhere to all safety and operational instructions when handling chemicals
• Control and issue safety deposit box keys (where applicable)
• Luggage delivery and related duties
• Administer departmental paperwork & report procedures
• Participate at all other functions as directed by the Housekeeping Leader

What are we looking for?

• 3-5 years of work experience.
• Can Speak English.
  

Preferred Qualifications: 

• High School certificate or course certificates

Why You'll Love Working With Us:

• Competitive salary and benefits package. 

• Be part of an award-winning, worldwide company at the forefront of technological innovation.
• Collaborate with a passionate and dedicated team.
• Make meaningful contributions that drive our company's success.
  

Apply Now and Let's Shape the Future Together!