- Make and tidy beds, including changing sheets, pillowcases, blankets, and comforters according to hotel standards.
- Clean and sanitize guest rooms and bathrooms, ensuring all surfaces, mirrors, fixtures, and floors are spotless.
- Dust and wipe down furniture, windowsills, and other surfaces.
- Vacuum, mop, and clean floors, carpets, and rugs.
- Replace towels, linens, and toiletries as needed, ensuring that all rooms are well-stocked with amenities.
- Maintain the cleanliness of public spaces, including lobbies, hallways, restrooms, and common areas.
- Respond to guest requests, ensuring satisfaction by providing additional towels, pillows, or other items as needed.
- Report any maintenance or repair issues (e.g., plumbing, electrical) promptly to management.
- Handle and store cleaning supplies safely and according to health and safety regulations.
- Assist with deep cleaning tasks like washing windows, upholstery cleaning, or carpet shampooing as required.
- Organize and maintain housekeeping storage areas, ensuring equipment is clean and in good working order.
- Adhere to all company safety protocols and housekeeping procedures to ensure a safe environment for both staff and guests.
- Maintain a professional appearance and attitude, providing excellent service to all guests.