Company Overview
For over 50 years, Smart Choice, legally known as VIVANTIKA CLOTHING & JEWELS, has been a trusted name in women’s clothing in Gondia. Our journey started as a physical store, catering to the fashion needs of our local community. However, when the world faced the challenges of the COVID-19 pandemic, we embraced the opportunity to expand our business and bring our exquisite collection to a wider audience.
Job Overview
We are seeking a mid-level Store General Manager for our Gondia location. This is a full-time position requiring 4 to 6 years of relevant work experience. The role involves managing store operations, ensuring customer satisfaction, and implementing strategic initiatives to enhance store performance.
Qualifications and Skills
- Strategic planning must be evidenced through a clear ability to set goals and define actions (Mandatory skill).
- Proficiency in operations management for daily operational oversight and resource allocation (Mandatory skill).
- Expert negotiation and conflict resolution skills to maintain and improve stakeholder relationships (Mandatory skill).
- Financial analysis skills for evaluating financial performance and conducting cost-benefit analyses.
- Project management abilities to oversee projects from inception through to completion efficiently.
- Leadership and team management skills for motivating and guiding team members effectively.
- Understanding of digital marketing strategy to boost store visibility and sales via online platforms.
- Data-driven decision-making skills to leverage data insights for informed business strategy formulation.
Roles and Responsibilities
- Oversee day-to-day store operations to ensure a smooth and efficient workflow.
- Develop and implement strategic initiatives to increase sales and store profitability.
- Manage and lead a team, fostering a positive work environment and ensuring high performance.
- Ensure customer satisfaction by maintaining high service standards and addressing any concerns promptly.
- Analyze financial reports to evaluate store performance and implement improvements as needed.
- Coordinate with the marketing team to develop promotional activities that enhance customer engagement.
- Maintain inventory levels and liaise with vendors to ensure product availability.
- Conduct regular staff meetings to discuss store operations and provide updates on company policies.