Assistant Manager Kids Club

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking an enthusiastic and dedicated Assistant Manager for our Kids Club in Phu Quoc, Vietnam. This role offers an exciting opportunity to create memorable experiences for children while supporting our team in delivering exceptional service at our resort.

• Assist in managing daily operations of the Kids Club, ensuring a safe and fun environment for children
• Plan, organize, and implement engaging age-appropriate activities and programs for children of various age groups
• Supervise and mentor Kids Club staff, providing guidance and support to maintain high-quality service standards
• Ensure compliance with all safety protocols and child protection policies
• Collaborate with other departments to coordinate special events and activities for families
• Handle parent inquiries and concerns professionally and efficiently
• Maintain inventory of supplies and equipment, ordering replacements as needed
• Assist in developing and implementing new programs to enhance the guest experience
• Participate in staff training sessions and contribute to continuous improvement initiatives
• Support the Kids Club Manager in administrative tasks and reporting

Qualifications

• Bachelor's degree in Education, Child Development, Recreation Management, or related field
• Minimum 2-3 years of experience in children's entertainment, education, or related field
• Previous supervisory experience in hospitality or recreation preferred
• Strong leadership skills with the ability to motivate and guide a team
• Excellent communication skills, both verbal and written
• Proven ability to plan and coordinate engaging activities for children of various age groups
• Proficiency in child safety practices and emergency procedures
• Current CPR and First Aid certification
• Knowledge of child development principles and age-appropriate activities
• Customer service-oriented with a friendly and approachable demeanor
• Ability to work flexible hours, including weekends and holidays
• Fluency in English; knowledge of additional languages is a plus
• Familiarity with hospitality and tourism industry standards
• Proficient in Microsoft Office suite and child management software

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.