Restaurant Manager at the Tasting Room
Company Overview:
Nicewonder Farm & Vineyards epitomizes the essence of Southwest Virginia's wine culture, offering an unparalleled blend of tradition, innovation, and hospitality. Established in 2013, our vineyard has garnered acclaim for its award-winning wines, inviting guests to savor the rich flavors and vibrant aromas of our varietals. The Tasting Room, nestled in the heart of Bristol, provides an immersive experience where guests can indulge in exquisite wines, savor culinary delights, and enjoy live music, trivia nights, and karaoke. As a beacon of excellence in the region, Nicewonder Farm & Vineyards invites you to join us in crafting unforgettable moments and celebrating the art of winemaking.
Job Description:
As the Restaurant Manager at the Tasting Room, you will oversee all aspects of dining operations, ensuring the highest standards of service, quality, and hospitality. With a minimum of 5 years of experience in restaurant management, you will lead a dedicated team to deliver exceptional dining experiences that complement our world-class wines. This salaried position offers the opportunity to showcase your leadership skills, culinary expertise, and passion for hospitality in a dynamic and vibrant setting.
Key Responsibilities:
- Lead and manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management.
- Develop and implement policies, procedures, and standards to maintain a high level of service excellence and guest satisfaction.
- Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and organized environment throughout the restaurant.
- Oversee menu development, pricing strategies, and inventory management to optimize profitability and meet financial targets.
- Foster a positive work culture that promotes teamwork, communication, and professional growth among staff members.
- Monitor dining room activity, guest feedback, and service flow to identify opportunities for improvement and implement corrective actions as needed.
- Build and maintain strong relationships with guests, vendors, and community partners to enhance the restaurant's reputation and drive business growth.
- Collaborate with the culinary team to ensure seamless coordination between kitchen and front-of-house operations, maintaining consistency in food quality and presentation.
- Handle guest inquiries, complaints, and special requests in a timely and professional manner, resolving issues to ensure guest satisfaction.
- Stay informed about industry trends, market developments, and customer preferences, adapting strategies to meet changing demands and maintain a competitive edge.
Requirements:
- Minimum of 5 years of experience in restaurant management, preferably in a fine dining or upscale casual setting.
- Proven leadership abilities, with the capacity to inspire, motivate, and mentor a diverse team of hospitality professionals.
- Strong business acumen and financial management skills, including budgeting, cost control, and revenue optimization.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and staff at all levels.
- Exceptional organizational abilities, with a keen attention to detail and a focus on delivering consistently high-quality service.
- Flexibility to work evenings, weekends, and holidays as required.
Join us at Nicewonder Farm & Vineyards, where your expertise as a Restaurant Manager will contribute to the success and reputation of our Tasting Room. Apply today and become part of a team committed to excellence in dining and hospitality!