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Restaurant Manager, Stella 34

Delaware North
Full-time
On-site
New York, New York, United States

Overview

Delaware North's Patina Restaurant Group is hiring a Restaurant Manager to join our team at Stella 34 in New York, New York. We are seeking a passionate and experienced leader to oversee daily operations and ensure exceptional guest experiences. As a Restaurant Manager, you will be responsible for delivering outstanding customer service, maintaining strong floor management, and fostering a collaborative relationship with the kitchen team. You’ll play a key role in driving operational excellence, training and motivating staff, and upholding our high standards of hospitality.

 

This is an excellent opportunity for a dynamic and motivated professional who thrives in a fast-paced environment, is committed to team development, and takes pride in creating a seamless front- and back-of-house experience.

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Unit Description

Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Restaurant Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

Responsibilities

  • Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
  • Train, motivate, and develop team members to maintain high performance and professionalism
  • Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
  • Assist with administrative tasks including ordering, inventory, scheduling, and operational reporting
  • Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
  • Monitor and enforce health, safety, and sanitation standards in compliance with regulations

Qualifications

  • Minimum of 2 years of experience as a Restaurant Manager, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&L’s
  • Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
  • Knowledge of food and beverage service standards, health regulations, and safety procedures
  • Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
  • Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
  • Capacity to work a flexible schedule to accommodate business levels