Restaurant Manager, Starbucks, Kennedy Space Center

Delaware North Parks and Resorts is hiring a Restaurant Manager to lead operations at the Starbucks location at Kennedy Space Center in Merritt Island, Florida. In this dynamic role, you’ll be responsible for overseeing all aspects of the Starbucks operation while also supporting other food and beverage outlets across the property as needed.

This is a high-visibility, hands-on role ideal for a motivated and adaptable leader with strong guest service skills and a passion for team development. Flexibility is essential—nights, weekends, and holidays are part of the schedule in this fast-paced, guest-focused environment.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours.

• Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
• Train, motivate, and develop team members to maintain high performance and professionalism
• Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
• Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
• Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
• Monitor and enforce health, safety, and sanitation standards in compliance with regulations

• Minimum of 2 years of experience as a Restaurant Manager, Assistant Manager, or similar role, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&Ls
• Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
• Knowledge of food and beverage service standards, health regulations, and safety procedures
• Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• The capacity to work a flexible schedule to accommodate business levels