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Restaurant Manager, Space 220

Delaware North
Full-time
On-site
Orlando, Florida, United States

Overview

Delaware North’s Patina Restaurant Group is seeking a full-time Restaurant Manager to join our team at Space 220 in Orlando, Florida. We are looking for a hospitality-driven leader who is passionate about delivering exceptional service to both our guests and our team members. In this role, you will oversee the coordination, supervision, and execution of all restaurant operations with a clear focus on creating outstanding guest experiences and fostering a supportive environment for employees. If you are committed to service excellence and want to grow with an award-winning restaurant group, apply today!

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Unit Description

Mission Control invites you to join the crew at Space 220 for an expedition like no other. The planets have aligned for you to be a part of the latest cutting-edge and out-of-this-world restaurant. Help ensure a smooth departure as guests blast off to enter the International Space Station suspended 220 miles above the Earth’s surface and assist in delivering an unmatched intergalactic dining experience. With stellar views and gourmet menu offerings, Space 220 is true “The Height of Dining.” Team members receive park admission and discounts on merchandise, dining, and hotels.

Responsibilities

  • Scheduling and assigning tasks for service and kitchen team members and monitor shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
  • Assist team member training monitor their performance while keeping an open communication for corrections needed
  • Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
  • Assist with administrative tasks including ordering and inventory

Qualifications

  • Minimum three years’ experience in a managerial position in a restaurant with a similar style of dining, capacity and volume
  • Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification preferred but not mandatory
  • Strong Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems
  • Exceptional communication skills and an ability to anticipate guest and employee needs
  • No degree required