Restaurant Manager, Maria and Enzos Ristorante

Delaware North’s Patina Restaurant Group is seeking a dynamic Restaurant Manager to join our team at Maria and Enzo’s Ristorante at a well known theme park in Lake Buena Vista, Florida. This is a hands-on leadership role with a strong floor presence, including regular table visits to ensure exceptional guest experiences and real-time feedback. We're looking for someone with outstanding hospitality and management skills who thrives in a fast-paced, guest-focused environment. As a visible leader, you’ll be actively present on the floor, supporting service, guiding staff, and jumping in wherever needed. Your open availability and flexibility to work varied shifts are key to ensuring smooth operations across all hours.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Lake Buena Vista, Florida area at Tutto Italia, Via Napoli, Morimoto, Vivoli Florida, The Edison, Enzo's Hideaway and Tunnel Bar, Maria and Enzo's Ristorante, and Pizza Ponte.

• Scheduling and assigning tasks for service and kitchen team members and monitor shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
• Assist team member training monitor their performance while keeping an open communication for corrections needed
• Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
• Assist with administrative tasks including ordering and inventory

• Minimum two years’ experience in a managerial position in a restaurant with a similar style of dining, capacity and volume
• Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification helpful but not mandatory
• Strong financial computer skills; experience working with  Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems
• Exceptional communication skills and an ability to anticipate guest and employee needs
• No degree required