Restaurant Manager, Lodge Kohler
Work Mode: Onsite
Location: Green Bay, WI
Opportunity
Seeking
a creative and skilled Food and Beverage leader that embodies gracious living to
establish Lodge Kohler as the place to be every day including Packer Gamedays.
Individuals in this role must bring a fun, innovative, and creative skillset to
effectively lead a growing and evolving team.
Responsible
for managing all food and beverage operations for Lodge Kohler to ensure areas
rated by AAA maintain Four Diamond service quality and standards. This includes
the Taverne in the Sky restaurant, Leaps & Bounds café, In Room Dining
served by the restaurant, and in-house private events.
Responsible
for meeting projected targets for sales, profits and expenses while achieving
excellent levels of customer satisfaction and associate engagement. Primary
responsibilities: P&L responsibility, Service Standards, Inventory, Wine,
Spirits, Cost Control Practices.
SPECIFIC
RESPONSIBILITIES
Business Management - Responsible for the profitability of
the establishment
- Establish
cost controls and maintain and monitor sales and costs on all levels.
- Responsible
for inventory control of all perishable and non-perishable goods.
- Supervise
the quality control of standardizing all food and beverage service.
- Ensure
areas are profitable according to plan, and that quality service is provided.
- Ensure
financial control policies and standards are maintained through the
point-of-sale and inventory systems.
- Work
directly with the Executive Chef, General Manager, third-party consultants, as
well as Director of Food and Beverage to formulate ideas, concepts, cost, and
marketing of all menus.
- Ideate,
develop, and implement financial, capital, and manpower plans with department
managers.
- Maintain
complete knowledge and strictly abide by government liquor regulations to
protect the integrity of the reputation of Lodge Kohler and the Kohler
Hospitality brand.
- Develop
and maintain labor standards to balance quality, pace of service, and optimize
profitability.
Guest Satisfaction – Responsible for creating a gracious
dining experience four all guests who enter the property
- Work
with GM, Directors, and consultants to educate, refine, and deliver
best-in-class hospitality. Continuously elevating and evolving steps of service
to impress all guests.
- Obtain
and utilize guest feedback in designing action plans to improve service.
- Monitor
and handle guest complaints and ensure guest satisfaction.
- Work
with the Directors and consultants on major events and ensure profitable goals
are met for these events.
- Market
and advertise to develop and maintain the image of the establishment with
department managers.
- Ideate,
develop, and implement better standards to deliver best-in-class guest
experiences
Associate Engagement - Responsible for gracious supervision
of all associates who work within the establishment
- Maintain
a servant leader mentality to best serve staff.
- Grow
and nurture positive and fun culture.
- Take
a lead role in the training, integrating, and establishment of performance
expectations.
- Provides
overall direction, coordination, and evaluation of restaurant personnel.
- Plans,
delegates, and directs all tasks and workload.
- Carry
out supervisory responsibilities in accordance with the organization’s policies
and applicable laws.
- Establish performance expectations,
regularly appraise performance against expectations, and provide ongoing
feedback, reward, and redirection.
- When
necessary, address performance issues and complaints and devise a plan of
action to resolve the issues.
- Create
a fun and inclusive work atmosphere for all people.
- Participate
in hotel Manager on Duty program.
Skills/Requirements
- Bachelor’s
degree with a strong culinary focus and restaurant management training required
– wine knowledge desirable.
- Ability
to understand and positively impact P&L statements, cost of sales, food
costs, inventory control, and safety performance necessary.
- Capable
of effectively managing both front and back of house operations; as a result,
strong interpersonal and leadership skills are essential.
- Food
Manager Certification and Liquor License required or completion of this
certificate within the first 30 days of employment.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The salary range for this position is $79,500 - $100,450. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
