Restaurant Manager (Embassy Suites Brier Creek- Raleigh, NC)

The Embassy Suites Hotel Brier Creek is seeking an experienced Restaurant Manager to join our talented team!

We are seeking an energetic individual who is career driven, with a positive approach to hospitality.  In this role, you will assist in the execution and leadership of our restaurant outlets.

As the ideal candidate, you will:

• Have previous food and beverage leadership experience in a hotel operation 
• Have proven success of consistently executing a high-quality service in a professional atmosphere
• Have a detail-oriented approach to your work, with a passion for mentoring and developing a team
• Have a well-rounded background in various restaurant styles with a keen eye for details and exceptional organizational skills.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
• Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
• Recruit, interview and train team members

If you're ready to take your career to the next level, apply now and join our team!

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family 
• Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

What are we looking for?

Hilton has been a leader in the hospitality industry, and we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day, and our amazing Team Members are at the heart of it all!

EDUCATION AND EXPERIENCE

1. High School diploma or general education degree (GED) is desired, but not essential.
2. Previous related experience preferred.

KNOWLEDGE, SKILLS, ABILITIES

1. Ability to read & write in English, perform mathematical computations such as adding, multiplying.
2. Ability to effectively communicate with customers, utilizing tact and diplomacy when necessary.
3. Ability to carry objects on a tray without breaking or spilling.
4. Ability to follow directions accurately.

PHYSICAL/MENTAL DEMANDS

1. While performing the duties of this job, the employee is required to stand, walk, talk, and hear.  The employee is required to be on feet for large portion of the day/shift.  The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and /or move heavy objects including tables and cases of food and beverage; must be able to lift approximately 20 pounds overhead.
2. Must be able to sustain constant mental and visual attention.

Physical and Mental Demands and the Environmental Factors

Occasional      (1 – 33% of the time)

Frequent          (34 – 66% of the time)

Constant          (67 – 100% of the time)

_C_ Requires bending or twisting

_C_ Requires walking and running

_F_ Requires kneeling, crouching, stooping or crawling

_C_ Requires repetitive movement

_C_ Requires standing

_C_ Requires using hands to handle, control, or feel objects, tools or controls

_O_ Requires working outside in all types of weather conditions

_O__ Subject to cuts, burns, and bruises

WORKING CONDITIONS

1. Kitchen environment, including hot areas, hot tools, hot plates, sharp knives and tools.
2. Dining room environment
3. Flexible schedule can varying from week to week; work required on weekends and holidays