Restaurant Manager

The Restaurant Manager is responsible for leading daily operations with a focus on exceptional guest service, team leadership, and adherence to SALSITA’s quality standards. This role requires a proactive, adaptable, and open-minded individual who can thrive in a fast-paced environment, anticipate needs, and continuously elevate the guest experience.

Key Responsibilities

Guest Experience & Service Excellence

• Lead by example to ensure all guests receive warm, attentive, and personalized service.
• Resolve guest concerns quickly and professionally, turning challenges into positive experiences.
• Maintain high standards for hospitality, cleanliness, and atmosphere at all times.

Team Leadership & Development

• Recruit, train, and mentor team members, focusing on service standards and company culture.
• Motivate staff to exceed service expectations through coaching and recognition.
• Foster a positive and respectful work environment where teamwork thrives.

Operations & Standards

• Ensure all company policies, service procedures, and quality standards are consistently followed.
• Oversee daily operations, including opening/closing procedures, shift scheduling, and inventory control.
• Monitor food and beverage presentation, quality, and timeliness of service.

Adaptability & Proactivity

• Anticipate operational needs and address issues before they arise.
• Identify opportunities for improvement in service flow, guest satisfaction, and operational efficiency.
• Collaborate with ownership to implement new ideas while respecting established brand standards.

Qualifications & Requirements

Experience & Skills

• Minimum 2 years in a leadership role within a full-service restaurant.
• Proven track record of delivering outstanding guest service and building high-performing teams.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and stay calm under pressure.

Personal Attributes

• Service-focused mindset with a genuine passion for hospitality.
• Adaptable and open-minded: willing to learn, grow, and embrace change.
• Proactive problem-solver who takes initiative without waiting to be told.
• Professional appearance and demeanor, with the ability to represent SALSITA’s brand at all times.