Kendrick Recruitment is currently seeking a professional and experienced Restaurant Manager to join the team of a prestigious luxury hotel in Cape Town. The successful candidate will be responsible for overseeing the operations of the hotel's renowned steakhouse restaurant, ensuring exceptional guest experiences and operational excellence.
Key Responsibilities:
Manage daily restaurant operations to ensure efficiency and profitability
Oversee staff performance, training, and development
Prepare reports on staff control, food control, and sales
Maintain high standards of service, food quality, and health and safety
Manage stock takes for food, beverage, and operational items
Ensure adherence to company uniform standards
Meet and greet guests and manage table reservations
Maintain guest satisfaction by providing attentive service and resolving complaints
Liaise with guests in a confident and courteous manner, both in person and over the phone
Requirements:
Minimum Matric or equivalent qualification
Previous restaurant management experience is essential
Strong organisational, communication, and administrative skills
Computer literate with proficiency in Excel and Word
Experience with Pilot software is advantageous
Fluent in English and Afrikaans; additional South African languages or an international language are a plus
Basic accounting knowledge
Own transport is essential
Contactable references required
Must be of sober and honest habits
Willing to undergo a polygraph test if required
Professional, well-presented, and able to work under pressure
Strong attention to detail and a positive, can-do attitude
This role is ideal for a candidate with a friendly, outgoing personality and a professional demeanour. As the first point of contact for guests, the Restaurant Manager must embody the values and reputation of the establishment while delivering a consistently high level of service.
If you meet the criteria and are looking for an exciting opportunity in the luxury hospitality sector, we invite you to apply.