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Restaurant Manager

Jackmont Hospitality Inc
Full-time
On-site
Philadelphia, Pennsylvania, United States

About the Role:

The Restaurant Manager at Middle Child will play a pivotal role in ensuring the smooth operation of the restaurant, focusing on delivering exceptional customer service and maintaining high standards of food quality. This position requires a strategic leader who can effectively manage staff, oversee daily operations, and implement policies that enhance the dining experience. The manager will be responsible for financial performance, including budgeting, forecasting, and cost control, to ensure profitability. Additionally, the role involves fostering a positive work environment that encourages teamwork and employee development. Ultimately, the Restaurant Manager will be instrumental in driving the restaurant's success and reputation within the community.

Minimum Qualifications:

  • Proven experience as a restaurant manager or in a similar role within the food service industry.
  • Strong understanding of restaurant operations, including financial management and customer service.

Preferred Qualifications:

  • Bachelor's degree in hospitality management or a related field.
  • Experience with point-of-sale systems and restaurant management software.

Responsibilities:

  • Oversee daily restaurant operations, ensuring compliance with health and safety regulations.
  • Manage and train staff, including hiring, scheduling, and performance evaluations.
  • Develop and implement strategies to improve customer satisfaction and operational efficiency.
  • Monitor financial performance, including sales, expenses, and inventory management.
  • Collaborate with the culinary team to create and update menu offerings based on customer feedback and market trends.

Skills:

The required skills for this position include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration. Financial acumen is crucial, as the manager will analyze sales data and implement cost-saving measures to enhance profitability. Customer service skills are vital for addressing guest concerns and creating a welcoming atmosphere. Problem-solving skills will be utilized daily to address operational challenges and improve service delivery. Preferred skills, such as proficiency in restaurant management software, will aid in streamlining operations and enhancing overall efficiency.