Job Title: Personal Assistant to Regional Hotel Operations
Job Purpose:
To provide high-level administrative, coordination, and communication support to Regional Hotel Operations leadership, ensuring the effective management of operational and performance-related activities across the hotel portfolio.
Key Responsibilities:
- Provide comprehensive personal assistant support, including calendar management, meeting coordination, travel arrangements, and professional correspondence.
- Coordinate regional operational activities, meetings, and performance reviews across multiple hotels.
- Prepare and consolidate reports, presentations, agendas, and meeting minutes for regional operations updates.
- Liaise effectively with corporate functions (Operations, Finance, Human Capital, Brand, IT, Technical Services) and hotel teams to ensure seamless communication and alignment.
- Track action items, deadlines, and key operational deliverables, ensuring timely follow-up and completion.
- Maintain accurate, well-organized documentation and operational records.
- Support operational projects, audits, training sessions, and related initiatives as required.
- Serve as a key communication link between Regional Hotel Operations leadership, senior management, hotel General Managers, and hotel owners.
- Coordinate and support owner-related communications, including preparation of reports, presentations, meeting materials, and follow-up actions.
- Ensure clear, timely, and professional communication of operational updates, performance results, and key decisions to owners and senior stakeholders.
- Support preparation and coordination of meetings, business reviews, and site visits, ensuring alignment and professionalism at all times.
General:
- Maintain strict confidentiality, professionalism, and discretion at all times.
- Ensure compliance with company policies, ethical standards, and corporate conduct.
- Perform additional duties as assigned by Regional Hotel Operations leadership.
Qualifications & Skills:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Proven experience as a Personal Assistant or Executive Assistant within hotel operations or a corporate hospitality environment.
- Strong organizational, communication, and multitasking abilities.
- Proficiency in MS Office and standard administrative systems.
- Ability to work effectively in a fast-paced, multi-property environment.