Company Overview
StayBird - Hotels And Apartments offers an exquisite collection of service apartments and business hotels in Pune. Our innovative, stylish accommodations are strategically located near major business hubs and the international airport, providing guests with a perfect blend of luxury and convenience. We aim to create a home-away-from-home experience, delivering memorable moments with our dedicated staff. Our commitment to hospitality simplified is at the heart of everything we do.
Job Overview
We are seeking a dynamic Housekeeping Supervisor to join our team at StayBird - Hotels And Apartments in Pune. This full-time Junior position requires 1-3 years of experience in the hospitality industry. The role involves supervising housekeeping staff, ensuring cleanliness and hygiene, and delivering a high standard of guest satisfaction. This is an exciting opportunity to enhance your career with a growing leader in the hospitality industry.
Qualifications and Skills
- In-depth understanding of cleaning procedures to maintain safety and hygiene standards in all guest and public areas (Mandatory skill).
- Experience in staff training, ensuring all team members are well-versed in housekeeping standards and practices (Mandatory skill).
- Proficient in implementing health and safety protocols to maintain a secure environment for both guests and staff.
- Strong quality control skills to ensure all areas meet the required cleanliness and presentation standards.
- Demonstrated team leadership abilities to inspire and guide the housekeeping staff to perform effectively.
- Experience in effective inventory management to maintain adequate stock levels of cleaning supplies and equipment.
- Familiarity with work order management to streamline housekeeping processes and address maintenance issues promptly.
- Proficient in scheduling to optimize staff allocation and ensure seamless operation of housekeeping activities.
Roles and Responsibilities
- Supervise daily housekeeping operations to ensure cleanliness standards are met throughout the hotel.
- Train, motivate, and manage the housekeeping team, ensuring adherence to StayBird's quality and safety standards.
- Conduct regular inspections of guestrooms and public areas, addressing any issues that arise promptly.
- Coordinate and oversee daily housekeeping activities, ensuring efficient team deployment and task assignments.
- Monitor and manage inventory to ensure sufficient stock of cleaning supplies and equipment is maintained.
- Ensure compliance with health and safety regulations to provide a safe environment for guests and staff.
- Respond to guest requests and inquiries promptly, ensuring an excellent guest experience.
- Liaise with other departments to address and resolve maintenance issues that affect housekeeping and room status.