Company Overview
Gamut HR Solutions, headquartered in Hyderabad, is dedicated to connecting job seekers with suitable positions. As a small team of dedicated professionals, we specialize in HR solutions and are committed to finding the right talent for our clients. Visit us at Gamut HR Solutions.
Job Overview
We are seeking a Hotel Manager for a full-time position in Visakhapatnam. This mid-level role requires a dynamic individual with 4 to 6 years of work experience in the hospitality industry. The ideal candidate will exhibit exceptional leadership abilities, robust guest relations skills, and effective operational management experience.
Qualifications and Skills
- Minimum of 4 years of experience in hotel management or related field.
- Demonstrated expertise in guest relations for ensuring high guest satisfaction levels. (Mandatory skill)
- Proven ability to manage hotel operations efficiently and handle daily management tasks. (Mandatory skill)
- Strong team leadership skills to inspire and lead by example. (Mandatory skill)
- Competence in designing and delivering staff training programs that enhance performance.
- Proficiency in revenue management, optimizing financial performance and gaining a competitive edge.
- Skilled in resolving guest complaints effectively to maintain a positive reputation.
- Experience in managing budgets and working with financial planning to maximize profit margins.
Roles and Responsibilities
- Oversee daily operations of the hotel, ensuring efficient and smooth functioning.
- Lead and mentor a team, fostering a collaborative and high-performance work culture.
- Enhance guest relations by addressing issues and promoting satisfaction.
- Implement strategies for revenue growth and financial optimization of hotel services.
- Ensure compliance with health, safety, and legal standards in all hotel operations.
- Develop and execute marketing strategies to boost the hotel’s presence and occupancy.
- Coordinate and manage staff training sessions to improve service quality.
- Handle guest complaints and feedback with professionalism, aiming for a resolution that maintains guest loyalty.