We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Visakhapatnam, India. This role offers an exciting opportunity to join our team and contribute to the success of our retail operations.
Assist the Store Manager in overseeing daily operations and ensuring smooth functioning of the outlet
Lead and motivate a team of sales associates to achieve sales targets and maintain high customer satisfaction
Manage inventory, including stock replenishment, organization, and loss prevention
Operate and maintain Point of Sale (POS) systems, ensuring accurate transactions and reporting
Handle customer inquiries, resolve complaints, and provide exceptional customer service
Implement and maintain visual merchandising standards to enhance the shopping experience
Assist in creating and managing budgets, financial reports, and sales forecasts
Ensure compliance with company policies, procedures, and safety regulations
Train and develop team members to improve their skills and performance
Step in for the Store Manager when necessary, assuming full responsibility for store operations
Qualifications
2-3 years of experience in retail or hospitality management, preferably in a supervisory role
Proven track record of leading teams and driving sales performance
Strong customer service skills with the ability to handle difficult situations professionally
Proficiency in inventory management and loss prevention techniques
Experience with Point of Sale (POS) systems and cash handling procedures
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong analytical and problem-solving skills
Proficiency in Microsoft Office suite, particularly Excel for budgeting and reporting
Bachelor's degree in Business Administration, Retail Management, or related field preferred
Flexibility to work weekends, holidays, and extended hours as needed
Physical ability to stand for long periods and lift up to 25 pounds