Hotel Commission Reconciliation Executive

Key Responsibilities

• Perform reconciliation of hotel bookings made through travel agencies or OTAs.
• Match commissions received vs. expected based on guest stays and negotiated rates.
• Communicate with hotels and vendors to track missing or delayed payments efficiently.
• Maintain accurate reports of reconciliations and escalate discrepancies for resolution as necessary.
• Coordinate with internal stakeholders (Sales, Finance, Ops) to resolve prevailing issues promptly.
• Ensure timely follow-up and systematic documentation of all communications and settlements.
• Work with large datasets effectively using Excel or reconciliation tools.
• Prepare monthly reconciliation summaries comprehensively and assist with audits proactively.