Virtual Hotel Brand Standard Auditor
Location: India
Freelance | Remote Work
About the Role
Ecosure, a division of Ecolab, provides quality assurance evaluations for hospitality brands. We are looking for a professional based in India, to conduct remote assessments and help clients maintain brand standards.
Responsibilities:
Online Reviews – Verify hotel websites and booking platforms for brand compliance.
Remote Audits – Assess customer service via phone or video calls.
Guest Experience Analysis – Review online feedback and social media for service quality.
Policy & Training Verification – Ensure hotel policies and staff training meet brand standards.
Reporting – Provide detailed assessments and consulting.
Requirements:
Experience – Background in hotel management or quality assessment.
Analytical Skills – Ability to analyse and interpret data effectively.
Language Proficiency – Strong written and verbal English skills.
Independence – Ability to work autonomously and meet deadlines.
Technical Skills – Proficiency in Microsoft Office, Zoom, Teams, and online collaboration tools.
This is a freelance, remote position that allows you to work from home.