Head of Housekeeping Luxury Hotel in Dubai

Job Description

We are looking for a Director of Housekeeping to join a world-class luxury hotel in Dubai!

Are you passionate about creating flawless guest experiences through impeccable cleanliness and service standards? Do you thrive in a fast-paced, high-end hospitality environment where leadership, precision, and attention to detail are key? If you're ready to elevate your career in one of the world’s most prestigious hotel settings, this opportunity is for you!

Our Client

Our client is a globally renowned luxury hotel brand celebrated for its excellence, elegance, and personalized guest experiences. Nestled in the heart of Dubai, this 5-star property blends timeless sophistication with modern comforts, setting the gold standard for service, design, and attention to detail.

With a deep commitment to quality and a team-first culture, this hotel delivers unforgettable experiences across every guest touchpoint. You’ll be joining a passionate team driven by hospitality excellence, where your leadership and eye for detail will have a direct impact on the guest journey.

As the Director of Housekeeping, you will lead the daily operations of Housekeeping, Public Areas, Laundry, and, where applicable, Recreation/Health Club areas. You will ensure all guest rooms, public spaces, and employee areas meet the highest standards of cleanliness, maintenance, and presentation. This role plays a critical part in guest satisfaction, operational excellence, and the financial performance of the property.

Responsibilities

• Oversee the daily operations of Housekeeping and related departments

• Lead and motivate teams to deliver consistent, world-class cleanliness and presentation

• Conduct daily inspections of guest rooms, public areas, and back-of-house areas

• Monitor and manage inventory, linen supplies, equipment, and housekeeping resources

• Communicate room status updates effectively to Front Office and other departments

• Supervise compliance with brand and operational standards

• Support recruitment, onboarding, scheduling, and training of housekeeping staff

• Conduct regular performance reviews and encourage a culture of accountability and recognition

• Drive initiatives to improve guest satisfaction and implement service recovery plans

• Maintain compliance with health, safety, and cleanliness regulations

• Ensure budget adherence and support operational cost efficiencies

About You

• Proven experience in housekeeping leadership, ideally within a luxury hospitality setting

• High school diploma or equivalent; degree in Hospitality or Business is a plus

• Strong people management and team development skills

• Highly detail-oriented with a passion for maintaining the highest standards

• Skilled in inventory control, operational planning, and guest satisfaction metrics

• Strong interpersonal and communication abilities

• Able to multitask and lead under pressure in a dynamic environment

• Familiar with hotel systems, SOPs, and luxury service standards (e.g., Forbes or LQA)

The Hotel Offers

• A prestigious role in one of Dubai’s most luxurious hotel properties

• A collaborative and service-driven culture with an emphasis on excellence

• Competitive salary and comprehensive benefits

• Opportunities for professional development and career advancement within a global hospitality brand

• A vibrant, multicultural work environment in a landmark destination

Are you ready to lead with excellence and deliver unforgettable guest experiences? Let’s talk!

About Us

Worldwiders is a global B2B-oriented recruitment company that specializes in executive search and specialist recruitment worldwide. Since our journey began in 2016, we have become the go-to partner for tailor-made recruitment solutions, connecting top talent with prestigious opportunities across the globe.

With over 5,000 successful placements and 400+ satisfied partners in 40+ countries, our five specialized brands—including Nordic Jobs Worldwide and Multilingual Jobs Worldwide—ensure that every candidate and company we work with receives highly personalized service and exceptional results.