The Hair Stylist is responsible for providing high-quality hair care services, including cutting, coloring, styling, and treatments, to hotel and spa guests. This role requires strong technical skills, product knowledge, and excellent customer service to ensure a relaxing and professional salon experience that aligns with the hotel’s luxury service standards.
Provide a full range of hair services including cuts, blow-drys, coloring, styling, hair treatments, and updos.
Consult with clients to understand their preferences and recommend suitable styles and treatments.
Perform hair and scalp analyses to determine appropriate products and services.
Greet clients warmly and professionally, ensuring they feel comfortable and valued.
Offer advice on hair care, maintenance, and suitable home-use products.
Handle guest requests, preferences, and complaints with discretion and care.
Maintain cleanliness and hygiene in the salon area at all times.
Sanitize tools and equipment before and after each use in compliance with hygiene standards.
Ensure proper setup of workstations with necessary tools, towels, and products.
Stay informed on the latest hair trends, techniques, and products.
Promote and upsell spa and salon services and retail products to enhance guest experience.
Track and manage inventory of salon supplies and products.
Coordinate with other spa professionals (therapists, beauticians, etc.) to deliver a seamless guest experience.
Participate in team meetings, training sessions, and promotional activities.
Maintain a positive and cooperative work environment.