F&B Executive

Job Description

Financial

• Assist F&B management with achieving financial targets
• Supervises the team's sales attributes
• Offers suggestions and advice to guests regarding the different services available
• Is in charge of organizing the F&B point of sale/outlet for operations as per the Hotel Standards
• Increases revenue for the point of sale through additional sales techniques
• Helps the point of sale attain profitable results
• Helps increase guest loyalty through quality of service

Operational

• Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.
•  Helps employees improve their skills and provide support for career development.
•  Manages the team on shift basis.
•  Ensures guest satisfaction, quality and high standards of service for customers.

Team Management

• Evolves working methods in line with brand philosophy
• Respects labor laws, particularly when preparing work schedules
• Integrates, trains and manages personnel
• Ensures his/her staff are well presented (clothing, personal hygiene etc)
• Ensures smooth coordination between the different departments (Restaurants, kitchens, bars, lobby etc)

General Duty

• Is attentive to guests' requests and meets them
• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards
• Respects the instructions and safety guidelines for the equipment/s  used
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

• Comply with hotel security, fire regulations and all health and safety legislation

• Assist other departments wherever necessary and maintain good working relationships

Inter – Personnel Traits

• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Resilience

Qualifications

• Relevant experience in F&B and supervising a team.
• Languages: fluent in the national language, English and a 3rd language would be a plus.
• 1 year spent as Supervisor or similar role.