Summary:
Manages and coordinates all activities for pastry shop/bakery staff engaged in the preparation of brads, desserts, pastries, confections, and ice cream. Oversees all pastry food service within the Club. Ensures that the quality of pastry is up to Polo Club standards and ensures all products meet or exceed the members expectations. Ensures the facilities are maintained properly ensuring the highest levels of sanitation and safety. Hires, trains, and develops the pastry shop staff.
Essential Duties and Responsibilities include, but are not limited to the following;
Knowledge, Skills and Abilities:
Supervisory Responsibilities:
Directly manages employees in the Pastry Shop/Bakery. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, terminating, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Four-year college or university program certificate; or three to five years related experience and/or training; or equivalent combination of education and experience.
A minimum of five years’ experience working in an advanced level role in the pastry/bakery at a country club, resort, hotel, or high end/high volume restaurant.
Language Ability:
Ability to communicate well in English. Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Proficient in Microsoft Office Suite, ability to learn programs utilized by the Culinary Department such as Foodtrack and employee timekeeping programs.
Certificates and Licenses:
Serve Safe certification.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather); work near moving mechanical parts; extreme cold (non-weather); extreme heat (non-weather) and vibration. The employee is occasionally exposed to work in high, precarious places and fumes or airborne particles.
The noise level in the work environment is usually loud.