Cigar Sommelier

Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London. 

Hidden away on the second floor, our cigar lounge blends leafy Cuban aesthetics with a luxuriously elegant finish. From the chilled Havana-inspired soundtrack, to the expertise of our sommeliers, Oscuro provides a peaceful escape for cigar aficionados. 

We are currently looking for an enthusiastic Supervisor to join our Oscuro team.

Successful Supervisor applicants will become part of a fun, dynamic team working across all aspects of hospitality. 

Key Responsibilities:

• Supervise the day-to-day operations of Oscuro, including staff management, inventory control, and customer service.
• Provide expert guidance and recommendations to members and guests on cigar selections, pairings, and maintenance.
• Maintain a welcoming and sophisticated atmosphere within the lounge, adhering to club standards and protocols.
• Train and mentor Oscuro staff to deliver exceptional service and product knowledge.
• Manage inventory levels and stock rotation to ensure a diverse selection of premium cigars.
• Collaborate with the Food & Beverage team to create innovative cigar and beverage pairings for special events and promotions.
• Uphold strict adherence to health, safety, and sanitation guidelines in accordance with club policies and regulations.
• Handle member inquiries, feedback, and concerns in a professional and timely manner.
• Perform administrative tasks such as scheduling, payroll, and reporting as required.

 As a Supervisor you will gain: 

• Private medical benefits
• Discount in over 800 retail outlets
• Discounts on food & beverage in our restaurants and sister businesses
• Enhanced Sickness Pay
• Life assurance
• Pension scheme
• Enhanced sickness pay
• An exciting range of learning and development programmes
• Enhanced maternity pay
• Uniform laundry service
• Opportunities for promotion and continual progression
• Complimentary meals while on shift
• Employee assistance programme

Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants either must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. THIS JOB DOES NOT PROVIDE VISA SPONSORSHIP.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!