Cafe - Regional Exec Chef - EU and UK

Provide oversight, and resources to ensure that we are delivering world class execution in our Cafe BOH operations. Reporting to Hard Rock Cafe Corporate Culinary Director, coordinating with other Reg. Exec Chefs, partnering with the AVP/GM and directly with Exec Chef / Kitchen Managers, the Regional Exec Chef will directly support Cafe Kitchen teams to ensure the highest standards are in place through, onsite presence and continued coaching and development. The Regional Exec Chef will also be responsible for the development of the cafe BOH leadership through use of the key result areas to ensure we are delivering best in class food operations, both executional and FSS standards.

ESSENTIAL FUNCTIONS:

• People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock
• Service - To provide an authentic experience that “rocks” for Hard Rock guests by adhering to proper menu specifications and attention to detail in food quality and presentation- 100% recipe adherence 100% of the time
• Profit - To operate a financially profitable food and beverage business operation and maximize opportunity in food cost/wastage, Product mix and margins, and carefully monitor the variance to theoretical cost
• Sales - To grow the business by using innovative sales and marketing concepts- focus on group and banquet execution
• Product-Best in class execution of product by detailed recipe adherence. FSS compliance and audit follow up. Compliance evaluation of equipment and tools to meet 100% of company and health standards
• Assets- BPE standard audits combined with maintaining a detailed FSS standard
• Performance Development – Continuously support Exec Chef/Kitchen Managers to teach/coach and document employees who fail to meet standards to maintain a quality workforce
• Multi-Unit Leadership – Properly prioritize tasks, provide accountability and consistency across corporate and franchise locations, globally.
• Travel - Schedule flexibility including travel in response to needs, sometimes exceeding 80% of calendar.

NONESSENTIAL FUNCTIONS:

• Coordinate operations between departments and support BOH teams
• Help support Exec Chefs / Kitchen Managers to teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
• Develop and grow culinary team pipeline with a succession plan initiative developing future stars for each position
• Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
• Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.
• Develop and maintain positive relationships within the business and social community.
• Spearhead philanthropic initiatives.
• Work as a team, helping all employees to complete the required activities that ensure we blow away guest expectations.
• Maintain low staff turnover rate and high morale.
• Operate ethically to protect the image of Hard Rock.
• Utilize programs designed to help Save the Planet.

QUALIFICATIONS:

• Extensive culinary experience in multi-functional organizations that offer a variety of menu options (Banquets, unique menu offerings, large group functions, small private functions).
• Culinary Arts degree or equivalent work experience is preferred
• Proficiency in Excel, Microsoft Word, and Outlook required
• Professional experience working with inventory systems, purchasing/receiving, and food/beverage vendors.
• Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on the diversity of human capital.
• Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
• Proven track record of making high quality decisions and the ability to make complex decisions.
• Adherence to health/safety, food safety and alcohol consumption regulations.
• Applicable standard of education is required.

LANGUAGE SKILLS:

• Must possess strong communication and listening skills, excellent speaking, reading, and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS:

• Managers are expected to be able to perform the job functions with reasonable accommodations