Bartender, Restaurants

Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District.'

As a Bartender across various restaurants at AREA15, your primary responsibility is to maintain exceptional guest service standards while complying with all relevant SNHD requirements. This role demands high-energy environments, strong communication skills, comprehensive bartending knowledge, and proficiency in food sales and service techniques.

RESPONSIBILITIES AND DUTIES:

• Take accurate food and beverage orders and input them into the ordering system.

• Communicating any food allergies or special dietary needs to the kitchen staff.

• Ensure prompt, accurate, and high-quality food service to guests.

• Provide attentive service to guests, including refilling drinks and attending to their needs during meals.

• Mixing beverages and serving food to guests, adhering to department policies and procedures.

• Pose for pictures, in uniform or designated (logo) apparel, for promotional activities.

• Participate and dress up in costumes for events, movie and/or themed parties.

• Consistently provides outstanding service to all guests, maintaining a professional demeanor, engaging in dialogue with everyone, and always upholding a warm, positive, and friendly attitude.

• Set up bar for full operation, ensuring all supplies are readily available.

• Maintain a clean workstation abiding by SNHD standards, including washing and polishing glassware, flatware, and dishes.

• Accurately describe product details and educate guests on specialty items and offerings.

• Utilize suggestive selling for top products, upsell such as alcohol add-ons or additional menu item recommendations.

• Taking food and beverage orders and accurately entering them into the ordering system.

• Providing attentive service to guests, like refilling drinks as needed and checking their needs during meals.

• Handling credit transactions at the point of sales system accurately.

• Provide an accurate inventory count of product prior and at the end of every shift.

• Be a brand advocate by providing guests with accurate information regarding our venues, menus, and pricing.

• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention.

• Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude.

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards.

• Perform other duties as assigned.