Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin’ runs on you, and we’ll be running beside you every step of the way. We’re All IN’.

Responsibilities:

• Able to perform all responsibilities of restaurant team members

• Lead team meetings, along with Restaurant Manager

• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff

• Ensure Brand standards, recipes and systems are executed

• Create and maintain a guest focused culture in the restaurant

• Review guest feedback results and implement action plans to drive improvement

• Communicates restaurant priorities, goals and results to restaurant team members

• Execute along with RM, new product rollouts including training, marketing and sampling where applicable

• Execution of Point of Purchase instore set up per Brand standards

• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

• Control costs to help maximize profitability

• Completion of inventory on a periodic basis as determined by Franchisee

• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards

• Support RM in assigning staff and deployment

• Support to RM in completion of supplier and other vendor orders

• Conduct self-assessments and corresponding action plans

• Ensure restaurant budget is met as determined by Franchisee

• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies

• Engages with Dunkin’ Brands Field Operations team as appropriate

Key Competencies

• Good analytical skills and business acumen

• Works well with other in a fun fast paced team environment

• Ontime, demonstrates honesty and positive attitude

• Willingness to learn and embrace change

•  Ability to train and develop a team

• Guest focused

• Time Management

• Problem solving

• Motivating others