Assistant Manager - Outlet (Female)

Job Description

We are seeking a dynamic and customer-oriented female Assistant Manager for our outlet in Novotel Visakhapatnam Varun Beach. The ideal candidate will play a crucial role in overseeing daily operations, leading a team, and ensuring exceptional customer experiences.

• Assist in managing day-to-day outlet operations, ensuring smooth functioning and optimal performance.
• Lead, motivate, and supervise a team of sales associates, providing guidance and support.
• Implement and maintain high standards of customer service, addressing customer inquiries and resolving issues promptly.
• Oversee inventory management, including stock control, ordering, and merchandising.
• Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to boost revenue.
• Ensure compliance with company policies, procedures, and safety regulations.
• Assist in training and developing team members to enhance their skills and productivity.
• Collaborate with the Store Manager to achieve sales targets and key performance indicators.
• Handle cash management and end-of-day reconciliation processes.
• Maintain a clean, organized, and visually appealing store environment.

Qualifications

• 2-3 years of experience in retail or hospitality management, preferably in a supervisory role.
• Proven track record of delivering excellent customer service and driving sales performance.
• Strong leadership skills with the ability to motivate and develop team members.
• Proficiency in inventory management and Point of Sale (POS) systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving and decision-making abilities.
• Proficiency in Microsoft Office suite and retail management software.
• Bachelor's degree in Business Administration, Retail Management, or related field preferred.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of retail operations and customer relationship management