核心职责:
协助完成岗位日常事务(如接待引导、物品整理、数据记录等);
Core Responsibilities:
Assist with daily tasks in assigned positions (e.g., guest reception, item organization, data recording, etc.);
学习并遵守酒店规章制度与服务标准(如仪容仪表、礼仪规范、安全流程等);
Learn and adhere to hotel rules, regulations, and service standards (e.g., appearance, etiquette, safety procedures, etc.);
配合团队完成临时任务(如活动筹备、客户反馈跟进、物资清点等);
Support the team in ad-hoc tasks (e.g., event preparation, customer feedback follow-up, inventory counting, etc.);
观察并记录岗位操作细节,主动向导师提问以提升专业认知。
Observe and document operational details of the position, proactively ask questions to mentors to enhance professional understanding.