Company Overview
Ekante Bliss, Tirupati - IHCL SeleQtions, is an elegant hotel located in the spiritual capital of Andhra Pradesh, offering breathtaking views of the Venkateswara Temple and easy access to local attractions. The hotel's design is inspired by the revered Tirumala Temple, creating a tranquil and serene atmosphere for guests. With luxurious rooms, exquisite dining options, and grand banquet facilities, the hotel epitomizes comfort and refined hospitality.
Job Overview
We are seeking a Junior Steward to join our team at Ekante Bliss, Tirupati. This is a full-time position located in Tirupati, requiring 1 to 3 years of relevant work experience. The role demands delivering exceptional customer service while maintaining high standards of cleanliness and efficiency in our dining establishments. The ideal candidate will contribute to creating memorable experiences for our valued guests.
Qualifications and Skills
- Customer service excellence is a must have skill and essential for ensuring guests have a satisfying dining experience by addressing their needs with courtesy and efficiency. (Mandatory skill)
- Proficiency in using point of sale POS systems to efficiently process transactions and manage orders in a fast-paced environment. (Mandatory skill)
- Experience with event coordination to assist in organizing and executing successful dining events and special occasions. (Mandatory skill)
- Understanding of food safety protocols to maintain hygiene and prevent foodborne illnesses, ensuring compliance with health standards.
- Strong inventory management skills to track and maintain adequate supplies and reduce wastage, ensuring smooth operations.
- Conflict resolution skills to effectively handle and resolve any issues or complaints from guests in a professional manner.
- Time management abilities to prioritize tasks and work efficiently during peak hours, maintaining an organized workflow.
- Proficiency in cleaning and sanitization techniques to ensure all dining areas and kitchen facilities meet health and safety standards.
Roles and Responsibilities
- Assist in setting up and clearing dining areas, ensuring a clean and welcoming environment for guests.
- Provide prompt and courteous service to guests, taking orders and serving meals and beverages accurately.
- Maintain knowledge of the menu and make recommendations to guests to enhance their dining experience.
- Ensure adherence to food safety and hygiene standards during food preparation and serving processes.
- Collaborate with kitchen staff and management to ensure seamless operations and guest satisfaction.
- Participate in inventory checks and replenishment to ensure all necessary supplies are available.
- Handle guest inquiries and resolve issues efficiently to ensure a positive dining experience.
- Assist in organizing and executing dining events, coordinating with other staff to deliver excellence.