Service Manager - Front Office 服务经理 - 前厅部

Shangri-La Kunming & JEN Kunming by Shangri-La 昆明香格里拉 | 昆明JEN酒店

We are looking for a Service Manager - Front Office.

As a Service Manager - Front Office, we rely on you to:

• To have complete knowledge of the operational systems at Front office.
• Supervises the Front Office operation and work flow to maximize guests' satisfaction.
• In all incidents, provides management and department heads with reports and takes action to avoid repetition of any incidents, accidents, theft and complaints.
• Is responsible for the smooth operation of the hotel.  He/she will make decisions on all matters involving guest contact with hotel employees.

We are looking for someone who:

• At least 2 years experience.
• Is detail orientated, creative and has the ability to lead change.
• Interact and communicates well with people.
• Well spoken and written English.

If you are the right person, what are you waiting for? Click the apply button now!

By applying to this position, you have read, understood and agreed to our Data Protection Policy. (If the hyper link does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri-la.com/group/careers/data-protection)