Senior Sales Manager

As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Senior Sales Manager - Travel for the hotel's Sales & Marketing department to ensure high quality service.

• Be part of a globally recognized luxury brand
• Competitive salary and health insurance system
• Employee care program with quality staff dormitory and staff canteen

Key accountabilities

• Be responsible for the hotel's sales work and achieve the sales targets set by the company
• Develop new customer resources, maintain existing customer relationships, conduct regular visits to key customers, and improve customer satisfaction
• Analyze market trends and competitors' situations, formulate sales strategies and promote their implementation
• Assist in planning and executing hotel marketing activities to enhance brand influence
• Collect customer feedback, optimize sales plans, and improve customer conversion rates
• Coordinate resources of various departments in the hotel to ensure efficient response to customer needs
• Submit sales reports and market analysis data regularly to provide support for management decisions

General requirements

• At least 2 years of working experience as a Sales Manager or Senior Sales Manager in high-end hotels/resorts (focusing on travel agencies)
• Solid knowledge of corporate customer management
• Self-confidence, professional attire, and standardized grooming
• Enthusiasm towards customers, maintaining a smile, and being energetic
• Proficiency in both written and verbal communication in Chinese and English
• Excellent language communication skills and listening skills

We will be delighted to receive your CV now and will liaise with successful candidates accordingly. 

The Peninsula Shanghai ​ 

Located on the historic Bund with stunning views of the Huangpu River and the Pudong skyline, The Peninsula Shanghai is the flagship property in Mainland China, standing as a beacon of luxury hospitality along the city’s iconic riverfront promenade. Since its opening in 2009, the hotel has set new standards in luxury hospitality, combining timeless elegance with cutting-edge design, award-winning dining, and world-class service.