An Exhilarating Opportunity
Are You Ready
for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive
by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and
Setting the Gold Standard across the Industry.
Join the FIVE
Tribe - and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent
Communication, Leadership and Organisational Skills. As an Astute Creative and
Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Security
Team as a Security Team Leader will Empower you to deliver Exceptional
Experiences across our award-winning Lifestyle Destinations. Jump on Board and
Unlock your Potential in a Buzzing Environment that will take your Career to
New Heights!
What We’re
Looking For
- A
minimum of 5 years of Experience within the Security Field, preferably in a
Luxury Hotel environment.
- Valid Security Manager
License through SIRA (Security Industry Regulatory Agency) is mandatory, with a
preference for additional certifications or training related to security.
- Unwavering commitment
to Maintaining utmost Confidentiality, expertly managing Sensitive Information
with Discretion while adhering to Stringent Privacy and Data Protection
Protocols.
- Comprehensive
knowledge of Security Protocols and Procedures, and a thorough understanding of Industry Best Practices, Threat
Assessment, Risk Management, Emergency Response, and Incident Reporting.
- Computer literacy,
with a mastery of Word, Excel, and Outlook.
- A Welcoming and
Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
- The ability to focus
on Guests’ Needs, with a calm and courteous attitude that reflects the ‘Vibe at
FIVE.’
- Next-Level
Organisational and Leadership skills, effectively leading and inspiring the
FIVE Tribe to New Heights.
- A Proactive Nature,
coupled with a meticulous Eye for Detail, ensures every aspect of the Operation
is perfectly curated.
- Excellent
communication and interpersonal skills, leveraging strong verbal and written
skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
- Impeccable
communication skills, both verbal and written, with fluency in English
(Additional languages are a Plus).
- 'FIVE-Styled’
Visionary thinking by finding creative solutions, while taking Ownership for
all duties and tasks assigned.
- Exceptional skills in
Improving Customer Satisfaction and Driving Profitability, showcasing a
commitment to Industry-Leading Standards.
- A hands-on attitude,
fuelled by a ‘Can-Do!’ Spirit.
Key Responsibilities
- Leads
and empowers the Security Team, championing the enforcement of FIVE’s
meticulous Security Policies and Procedures in line with Local Regulations.
- Provides
Hands-On supervisory guidance and support to the Security Department, fostering
a bold, proactive approach to Safety and Service Excellence.
- Oversees
day-to-day Security Department operations, ensuring FIVE’s rules and
regulations are Consistently Upheld.
- Takes
ownership of Additional Duties as directed by the Security Manager and
Executive Management Team, demonstrating Fearless adaptability and commitment
to FIVE’s Dynamic Environment.
- Collaborates
with the Security Manager to implement visionary Standard Operating Procedures
that reflect FIVE’s Commitment to Safety and Guest Satisfaction.
- Supports
the training of FIVE Tribe Members in Firefighting and Evacuation Procedures,
aligned with Dubai Civil Defence standards.
- Maintains
responsibility for Life Safety Policies and Procedures, ensuring compliance
with Dubai Civil Defence directives.
- Investigates
and Reviews all Incidents, promptly managing loss, accident reports and
implementing Preventative Solutions.
- Resolves
Guest-related conflicts with Confidence and Professionalism, promptly
escalating Complex incidents to the Security Manager.
- Maintains
a Vigilant Presence across the property, identifying Suspicious Activities and
responding Proactively to safeguard Guests, Visitors and FIVE Tribe Members.
- Creates
and maintains a Safe, Secure and Vibrant environment, consistently elevating
the ‘Vibe at FIVE.’
- Oversees
seamless Radio Communication across the Security Department and Management,
ensuring accurate logging and premium equipment care.
- Manages
the daily Administration of FIVE’s Key Control Programme, ensuring flawless Operational
Security.
- Supervises
the administration of Lost and Found, conducting Daily Audits and managing Gate
Pass Control Procedures with precision.
The Team
‘FIVERs’ are Cultured
yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a
FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to
create Insta-Perfect Experiences for our Guests that keeps them Coming Back for
More. If you Dream of being surrounded by Like-Minded Individuals who share
your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look
No Further and Unleash your Next-Level Potential.
Sustainable Indulgence at FIVE
FIVE curates
world-class Entertainment and Luxury Living while Championing Environmental
Stewardship. Driven by its core millennial base, FIVE has aligned to lead the
way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy
Experiences within an Environmentally and Socially Responsible Framework.
An Equal
Opportunity Employer
The FIVE
Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does
not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce
as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great
Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than
a group of people working together – it is a Family bonded by common Values and
Goals, Celebrating People, Culture and Diversity.
About
FIVE Hotels and Resorts
FIVE Hotels
and Resorts prides itself on being Disruptively Different and Daringly Unique.
Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are
the epitome of Glamour and Experiential Luxury, offering boundary-breaking
Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive
Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a
group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
Find out more
here: fivehotelsandresorts.com