Establish good communication and good will with informal leaders and relevant members of local community
Coordinate and organize the day to day operations of the department including planning and controlling
Manage the develop and implementation of departmental standards
Ensure all patrolling, inspection and escort duties are performed to a high standard
Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
Ensure firearms and other weapons are not carried by staff when on duty
Supervise emergency drills
Oversee the security department including layout of security personnel and their detailed and regular training
Perform leadership training for all senior security personnel
Check and analyze all incoming reports to formalize action plan
Maintain the loyalty and discipline of all security personnel
Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
Establish good cooperation with hotel’s senior staff with other hotels
Coordinate with the local investigator in crimes & accident handling and investigating
Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
Works with Human Resources on manpower planning and management needs
Works with Director of Finance in the preparation and management of the Hotel’s budget.
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements