Company Overview
Karma Group Global is a premier international travel and lifestyle brand founded in 1993. With a commitment to offering luxury experiences and accommodations, Karma Group has established itself as a leader in the hospitality sector. The company boasts a diverse portfolio, including resorts, retreats, and spas, all designed to provide unique five-star experiences. Headquartered in Bangalore, Karma Group is known for its innovative, customer-centric approach and dynamic work environment that encourages professional growth.
Job Overview
We are seeking a Sales Executive to join our growing team in Bengaluru. This full-time role is suitable for freshers with 0-1 year of experience looking to build a career in sales within the hospitality industry. The chief responsibility is to support our sales strategies by cultivating client relationships and advancing our sales pipeline management.
Qualifications and Skills
- Proficiency in CRM Software to maintain accurate customer information records and track interactions.
- Familiarity with pipeline management techniques to help maintain steady sales growth and success.
- Strong understanding of customer relationship management principles to foster lasting client connections.
- Comprehensive product knowledge to effectively inform and engage potential clients in the luxury hospitality sector.
- Experience or the ability to learn upselling strategies to optimize the value offered to customers and increase sales.
- Excellent verbal and written communication skills to clearly and persuasively interact with diverse clients.
- Ability to work collaboratively in a dynamic environment that fosters continuous professional development.
- Adaptability to evolving market trends and customer preferences to maintain a competitive edge.
Roles and Responsibilities
- Assist in identifying potential sales opportunities through customer relationship management systems.
- Engage with existing and prospective clients to understand their needs and provide suitable luxury solutions.
- Maintain a detailed and organized database of client interactions to support strategic sales decisions.
- Collaborate with cross-functional teams to deliver exceptional customer service and client focused strategies.
- Support sales team in developing targeted pitches and presentations for potential clients.
- Keep abreast of industry trends, competitor activities, and new developments to provide insights to the sales strategy.
- Participate in regular sales training sessions to enhance knowledge of products and refine sales techniques.
- Provide feedback on customer needs and market dynamics to help design tailor-made luxury solutions.