Roller Skating Supervisor

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking an energetic and responsible Roller Skating Supervisor to join our exciting F&B Team in Phu Quoc, Vietnam. The successful candidate will oversee all aspects of our roller skating operations, ensuring a safe and enjoyable experience for all patrons.

• Supervise and coordinate daily roller skating activities and events
• Ensure compliance with all safety regulations and maintain a safe environment for staff and patrons
• Train and manage roller skating staff, including scheduling and performance evaluations
• Conduct regular equipment inspections and coordinate maintenance as needed
• Resolve customer inquiries and complaints in a professional and timely manner
• Develop and implement engaging roller skating programmes and activities
• Monitor and maintain inventory of roller skates and safety equipment
• Collaborate with other departments to promote roller skating events and activities
• Administer first aid in case of accidents or injuries
• Maintain accurate records of daily operations, incidents, and attendance

Qualifications

• Demonstrated proficiency in roller skating techniques and best practices
• Minimum of 2 years' experience in roller skating supervision or related recreational activities
• Strong leadership skills with the ability to train and manage a team effectively
• Excellent customer service skills and the ability to interact positively with patrons of all ages
• Thorough understanding of safety protocols and emergency procedures
• Current First Aid and CPR certification
• Relevant safety certifications (e.g., Roller Skating Association certification) preferred
• Experience in conflict resolution and problem-solving
• Ability to create and manage staff schedules
• Knowledge of recreational facility operations
• Excellent communication skills in English; knowledge of Vietnamese is a plus
• Flexibility to work evenings, weekends, and holidays as required

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.