<\/span><\/u>On behalf of one of its clients in the F&B industry, The French Chamber of Commerce is looking for a Restaurant & Shop Manager<\/b>.
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The role requires strong expertise in Food & Beverage (F&B), proven leadership capabilities, and the ability to manage and inspire a small team across kitchen, floor and shop.
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The successful candidate will be responsible for ensuring operational excellence, driving sales performance, and collaborating closely with the Senior Management based in Europe.
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Customer experience and quality of service are key along with profitability focus.
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Key Responsibilities<\/b>
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Team Leadership & Operations Management<\/span>
<\/div>- Lead, supervise, and motivate a team of fewer than 10 employees
<\/li> - Ensure smooth daily operations and adherence to service and quality standards (planning and contracts)
<\/li> - Handle guest complaints and feedback to ensure guests' satisfaction and continuous improvement in Food Products and services.
<\/li> - Recruit, train, and develop team members to deliver high performance and excellent customer service.
<\/li> - Foster a cooperative, respectful, and positive working culture, in line with the values of the company and the brand.
<\/li> - Will be the 1st POC with clients, suppliers and local authorities.
<\/li><\/ul>Business & Financial Performance
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- Drive sales growth and develop revenue streams through innovative concepts.
<\/li> - Manage and monitor daily revenues, ensuring profitability and operational efficiency.
<\/li> - Implement cost control measures, ensuring optimal allocation of resources o/w suppliers management.
<\/li> - Prepare monthly reporting and business reviews in collaboration with headquarters, and senior leadership.
<\/li><\/ul>Business Development & Innovation
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- Propose and implement creative commercial initiatives to enhance customer engagement and revenue generation.
<\/li> - Monitor market trends to identify opportunities aligned with customer expectations and brand positioning.
<\/li> - Support marketing and promotional campaigns to strengthen the restaurant’s visibility.
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Requirements<\/h3>- Significant experience in F&B management, ideally in both kitchen and floor operations, and in wholesale/retail operations.
<\/li> - Proven experience leading a team, with strong people -management skills.
<\/li> - Strong business acumen and a results -driven mindset, with a focus on profitability.
<\/li> - Experience in preparing operational reports and collaborating with senior management.
<\/span><\/li>- Excellent interpersonal skills, with values rooted in cooperation and teamwork.
<\/li> - Adaptability, openness to feedback, and willingness to improve continuously.
<\/li> - Fluency in English; local languages can be a plus.
<\/li> - Leadership and communication
<\/li> - Team management and development
<\/li> - Commercial acumen with a customer -centric approach
<\/li> - Creativity and innovation in business development
<\/li> - Strong organizational skills
<\/li> - Solid understanding of restaurant and retail financials
<\/li> - Familiarity with restaurant management and Windows software
<\/li> - Strong adherence to people safety, food safety, hygiene and quality of product standards
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