Restaurant Manager

Hiring multiple restaurant managers at different experience levels for busy restaurant- salary commensurate on level of experience.

Do you love hospitality and the marina lifestyle? Are you looking for a restaurant manager position where you can assure unforgettable experiences for restaurant guests? Mile Marker One - Waterfront Dining is looking for you. Mile Marker One is a restaurant serving breakfast, brunch, lunch and dinner and is open year-round. We're set on a beautiful marina. We have indoor dining and igloo dining. In the late spring, the Bridge Deck opens for a beautiful outdoor deck experience. The servers and bartenders are dedicated to making sure every guest has a wonderful time. We have live music sometimes with dinner. Wine tasting dinners and more. Currently we are open 5 days a week, but in the late spring we open 7 days a week. Mile Marker One is a fun friendly restaurant featuring amazing scallops, oysters, seafood and more! Everything from our burger to our lobster roll is incredibly delicious. In the Summer and Fall, we are very fast paced. In the Winter and Spring, we feature amazing food and wine pairing dinners, tequila dinners, and more. We host corporate events, rehearsal dinners, private and semi-private dining both in our restaurant and event space. We are attached to a hotel as well with an indoor heated pool and jacuzzi. These positions are full time and year-round.

Restaurant Managers

Location: Gloucester, MA, 01930

Essence of role: Restaurant leadership, reliability and professionalism, passion for hospitality, eye for detail

Responsibilities:

Restaurant Operations Management

• With the General Manager oversee daily operations on the floor of the restaurant, during your shift/s
• Oversee the handling of customer complaints and resolve issues in a timely and professional manner
• Collaborate with the kitchen staff to ensure timely and accurate food preparation and delivery
• Assists the restaurant and host staff in answering the phone and taking reservations
• Make shift notes of what occurred during dining service
• Along with other management staff oversee to-go and delivery orders
• Open or close the restaurant as needed according to a rotating schedule
• Ensure compliance with health and safety regulations
• Monitor and maintain restaurant cleanliness and sanitation standards
• Attend restaurant leadership meetings and staff meetings

Staff Management

• Assist the GM in overseeing hosts, food runners, bussers and servers
• Schedule the restaurant staff for dining service and events according to business needs
• Train and mentor staff to provide provide unforgettable experiences,
• Work with GM and Human Resources to manage restaurant employee performance, as needed

Restaurant Promotion Support

• Collaborate with the General Manager on creation of marketing ideas and initiatives
• Collaborate with the Chef and General Manager on social media by taking photos and videos for Facebook and Instagram of daily/weekly specials
• Serving as a brand ambassador for events, upcoming dinners and more

Requirements:

• 2-4 years proven experience as a Manager in the restaurant industry
• Excellent communication and leadership skills
• Ability to treat others with respect, kindness and professionalism
• Reliability and consistent attendance
• Ability to set clear expectations with all and make clear and appropriate requests to staff to permit them to meet expectations
• Ability to work in a very fast-paced environment
• Ability to work a 50-hour work week, flexible hours, including weekends and holidays
• Strong organizational and time management skills
• Knowledge of restaurant management software and POS systems
• High school diploma or equivalent required, must be over 18; degree in hospitality or restaurant management preferred

Physical elements: Standing positions, seated positions, reaching, lifting up to 40 pounds, standing, crouching, kneeling, pulling, pushing, conveying/carrying objects or items, fine motor coordination for typing/entering information in systems, visual acuity to inspect work for completeness and correctness. Work is done in a variety of environments from indoors in a hot kitchen to outdoors on a deck exposed to some weather elements. Noise levels can be moderate to high.