Restaurant Manager
Goodstone
Full-time
On-site
Middleburg, Virginia, United States
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
- Wellness resources
Job Title: Restaurant Manager
Location: Goodstone Inn & Restaurant
Reports To: General Manager
Employment Type: Full-Time | On-Site
Location: Goodstone Inn & Restaurant
Reports To: General Manager
Employment Type: Full-Time | On-Site
About Goodstone
Nestled in the heart of Virginia’s wine and hunt country, Goodstone is a luxury inn and farm-to-table restaurant offering refined hospitality, exceptional culinary experiences, and unforgettable events. Our mission is to create timeless moments through gracious service, exquisite cuisine, and a deep connection to the land.
Nestled in the heart of Virginia’s wine and hunt country, Goodstone is a luxury inn and farm-to-table restaurant offering refined hospitality, exceptional culinary experiences, and unforgettable events. Our mission is to create timeless moments through gracious service, exquisite cuisine, and a deep connection to the land.
Position Overview
The Restaurant Manager is responsible for the seamless day-to-day operation and profitability of the Goodstone Restaurant, overseeing both front-of-house (FOH) and back-of-house (BOH) teams. This hands-on leadership role ensures the highest standards in guest experience, team performance, and operational efficiency. The ideal candidate brings a deep passion for hospitality, strong leadership and operational skills, and experience managing all aspects of a fine dining environment.
Key Responsibilities
- Lead all daily restaurant operations, including restaurant(s), bar, pool service, and banquets, ensuring excellence in service, food quality, and cleanliness.
- Ensure seamless communication and coordination between FOH and BOH teams to deliver a consistent, elevated guest experience.
- Foster a culture of accountability, teamwork, and professional growth. Oversee quality control of food preparation, presentation, and timing in partnership with the Executive Chef.
- Conduct regular team meetings and one-on-ones to support team engagement and development.
- Collaborate with culinary and service teams to design menu offerings and pricing strategies that align with brand standards and guest preferences.
- Develop and implement SOPs to improve operational efficiency and service consistency.
- Monitor guest satisfaction and address issues promptly with a focus on resolution and retention.
- Work with marketing to supplement feedback systems to evaluate and improve service delivery continuously.
- Respond promptly to any and all customer reviews.
- Ensure compliance with health, safety, and sanitation standards.
- Oversee F&B budgets, P&L statements, labor cost management, and inventory controls.
- Analyze financial performance and implement corrective actions when necessary.
- Monitor and address voids, comps, spoilage, and service recovery expenses
- Collaborate with the Events and Sales teams for special dining experiences, weddings, and private functions.
- Evaluate employee performance and provide ongoing coaching and recognition.
Qualifications
- Proven experience (5+ years) in food and beverage leadership, preferably in a boutique or luxury hospitality environment.
- Exceptional leadership, interpersonal, and communication skills.
- Strong knowledge of FOH and BOH operations, including fine dining standards, culinary practices, and service protocols.
- Hands-on approach with a commitment to service excellence and team development.
- Demonstrated ability to manage budgets, control costs, and drive profitability.
- ServSafe Certification or equivalent preferred.
- Strong communication and leadership skills with a collaborative mindset.
- Strong wine knowledge preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- POS and reservation system experience preferred (e.g., Silverware, BinWise, OpenTable).
Supervisory Responsibilities
The Restaurant Manager supervises all front- and back-of-house restaurant personnel, including servers, hosts, kitchen staff, and support team. This role is responsible for operational and performance management of all restaurant team members and fostering a positive and service-driven culture.
Benefits
The Restaurant Manager supervises all front- and back-of-house restaurant personnel, including servers, hosts, kitchen staff, and support team. This role is responsible for operational and performance management of all restaurant team members and fostering a positive and service-driven culture.
Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- Dining and lodging discounts
- Opportunities for growth and professional development
Work Environment
- Operates in a professional fine dining and hospitality setting
- Requires flexibility and responsiveness to changing guest needs and the pace of service
- Must be comfortable working both indoors and outdoors
Physical Requirements
- Ability to stand and walk for extended periods
- Occasional lifting of up to 30 pounds
- Regular use of hands and arms for serving and operational tasks
- Clear communication and active listening are required
Equal Opportunity Employer
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Goodstone Inn & Restaurant is a privately owned property situated on the outskirts of the charming town of Middleburg, Virginia. Goodstone is located less than ten minutes from the center of town and offers numerous activities, lodging accommodations, and dining. As part of the Goodstone Team, we are committed to inspire and instill a passion for excellence and provide you with the opportunity to excel and grow as a team player!