Restaurant Manager

Company Description

Nestled peacefully in an idyllic setting overlooking Kenmare Bay in South West Ireland the 5 star Park Hotel Kenmare, Co. Kerry is at one with nature.

Dating from 1897 each of the 43 Bedrooms enjoy a spacious sitting area while most have a full water view or private veranda.

The Landline Restaurant, with its impressive collection of Sean Scully art, acclaimed menu and service is the perfect blend of classic and contemporary.

After a heavenly day touring the coastal roads, playing some of the world’s best golf courses or surrendering to the holistic pleasures of SÁMAS, the hotels Deluxe Destination Spa, evenings can be spent watching the legends of the silver screen in The Reel Room, a 12-seat cinema showing some of the great classics nightly.

From its conception SÁMAS was designed to soothe and revive the tension, stress and fatigue that fill our every day.

Even in ancient Ireland they had a Gaelic word for such experiences SÁMAS, indulgence of the senses.

Today you can enjoy the virtues of this bygone age in a special and quite unique place that blends healing and therapeutic traditions from the East and West with the life inspiring scenery of Kerry to revive the body, mind and soul.

Job Description

Job Title: Restaurant Manager.
Location: Park Hotel Kenmare, Kenmare, County Kerry, Ireland.
Department: Food and Beverage.
Reports To: General Manager.
Employment Type: Full-Time, permanent.

Role Overview:

At Park Hotel Kenmare, we are seeking a highly experienced and visionary Restaurant Manager to lead the operation of our fine dining restaurant, Landline. The ideal candidate will have a proven track record of excellence in fine dining leadership and Michelin experience in a stand-alone restaurant, or a luxury hotel restaurant. This role is critical in our strategic trajectory and positioning.

Key Responsibilities:

Leadership & Operations:

• Oversee daily operations of Landline, ensuring the highest level of guest experience.
• Lead, inspire and manage a team of servers, sommelier and supervisors.
• Implement and uphold world-class service protocols with rigorous attention to detail.
• Work closely with the Head Chef to ensure seamless front-of-house/back-of-house synergy.

Guest Experience:

• Create a refined, personalised dining atmosphere for our discerning clientele.
• Resolve guest concerns professionally and discreetly, anticipating needs to exceed expectations.
• Ensure consistency in service delivery, ambiance and overall dining experience.

Financial & Administrative:

• Drive profitability while maintaining impeccable service quality and fine dining standards.
• Develop rosters in alignment with labour costs and business demand.
• Monitor and manage budgets, labour costs, inventory and operational expenses.
• Create strategic service plans and support marketing efforts aimed at Michelin recognition.

Team Development:

• Recruit, train and mentor a high-performing team with a culture of excellence and accountability.
• Create Standard Operating procedures to aid team members in achieving all areas of operational excellence.
• Conduct regular performance evaluations and coaching sessions.
• Foster a culture of continuous improvement and innovation in service delivery.

Qualifications

Key Requirements:

Education & Qualifications:

• Bachelor’s Degree or Diploma in Hospitality Management or a related field is advantageous.
• Advanced wine knowledge (WSET Level 2 or above) preferred.

Experience:

• Minimum 2 years of fine dining Restaurant Management/ Assistant Management experience.
• Proven leadership in a Michelin-starred or Michelin-aspirational environment is preferred.
• Experience in luxury hotels or renowned standalone restaurants required.

Skills & Competencies:

• Exceptional knowledge of fine dining etiquette, wine service and Irish culinary trends.
• Strong leadership and interpersonal skills with the ability to inspire and lead by example.
• Impeccable attention to detail, poise under pressure and a guest-centric mindset.
• Proficient in restaurant management software (e.g. Tablepath, Pixel).

Additional Information

Work Environment & Benefits:

• Competitive Wage
• Use of our pool/ gym facilities 
• Discounted rates at Park Hotel Kenmare 
• Discounted rates at other Relais & Chateaux properties 
• Complimentary on-site parking 
• Excellent training and development