Restaurant Manager

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Cradle Mountain Hotel is nestled in the alpine woodlands at the northern end of the breathtaking Cradle Mountain – Lake St Clair National Park. This wonderful escape showcases the absolute best this region has to offer with warm and welcoming hospitality, sensational local food and wine, indulgent spa facilities and breathtaking scenery. Located approximately two hours from Launceston and four hours from Hobart, our 60 room hotel also incorporates the award-winning Altitude restaurant and stunning Cradle Mountain Wilderness Gallery.   

Job Description

• With your experience, create an impact on our guests in this hands-on and detail orientated role 
• Find your balance in a stunning natural setting, with the opportunity to grow and commit long-term as a valued leader in our team 
• Free of charge staff accommodation and meals package available  

What you’ll do: 

We’re on the lookout for a passionate and experienced hospitality professional to step into the full-time role of Restaurant Manager. Reporting to the Assistant General Manager, this is a fantastic opportunity for someone ready to make a long-term impact.  

You’ll take the lead in managing the food & beverage aspects of tour and group bookings, from the initial enquiry right through to the day of service—ensuring every detail is seamless and kept on track. You’ll also play a pivotal role in elevating the à la carte offering at our Altitude Restaurant and Lounge Bar, bringing fresh ideas and energy to enhance the guest experience. If you're ready to inspire a team, champion local produce, and shape the future of our dining experience, we’d love to hear from you. On a daily basis you’ll: 

• Oversee and support the daily operations of Altitude Restaurant & Bar, ensuring smooth and efficient service. 
• Manage rostering, recruitment, and team development, fostering a motivated and high-performing team. 
• Monitor and maintain stock levels, ensuring timely and accurate order processing. 
• Work collaboratively and professionally with the Head Chef and Heads of Department across the property to deliver a cohesive guest experience. 

What you’ll bring:   

• 2+ years management experience in food and beverage (multi-venue experience a bonus)  
• A reputation for providing excellent customer service, engaging in great conversations with our guests.  
• A vibrant attitude with the ability to work effectively as part of a busy team.  
• Ability and passion to build the skills and knowledge of our team through great training, coaching and mentoring.  
• Strong financial and inventory management. 
• Knowledge of contemporary food and service trends and culinary styles.   
• Broad knowledge of wine varieties and appropriate food and wine combinations. 
• Experience living and working in a remote location preferred but not essential. 
• Own car/personal transport a must!
• Valid RSA and DoFoodSafely Certificate of completion

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

• Progressive flexibility and well-being benefits to balance all of life's priorities 
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us. 

Know you belong: 

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

If you’re enthusiastic, professional, and ready to deliver memorable guest experiences, we’d love to hear from you. Apply now or visit our careers site to find out more! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.