Reservation Associate

Job Description

• Maximize room bookings by delivering a pleasant and efficient reservations service.
• Ensure that reservations are dealt with effectively, while maximizing revenue.

Additional Information

• Work with internal/external representatives from different functions for executing the reservations.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that the team has been trained for all safety provisions.