HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Role Overview
- The Regional Manager will be responsible for overseeing the technical evolution in a particular geographical area (sub region) with the objective of maximizing revenue, maintaining and building relationships.
- RM will manage a team from 6 to 12 people withdifferent roles: TAM; and TSE.
- Regional Managers will not manage accounts dedicating more of their time to coaching their team on business and soft skills during 1 on 1 sessions after ride alongs .
- RM will interact with key commercial contacts at networks in order to secure agreements and distribution on an annual and regular review basis
Main Tasks
- Review weekly and monthly performance trends for sub region.
- Accompany TAM & TSE in account planning, visit preparation and client visits, keeping an observing attitude
- Mentor the TAM & TSE in both business and soft skills according to each persons need
- Account planning for next quarter and results monitoring
- Closing relevant deals being a contact point for clients
- Lead weekly team meetings between RM and the TAM & TSE to review sub region performance metrics and pipeline
Skills
- Good command of English. (Spanish an asset)
- Management experience
- Excellent knowledge of sales management in a hospitality set up (retailer)
- Excellent communication. High degree of interpersonal skills and ability to interact at a high level. Dynamic, outgoing personality,self motivated, resourceful, highly independent, innovative, creative with high degree of customer service and result oriented
- Strong technical background and strong understanding of technical solutions used by the travel trade.
- Advanced in data analysis
- Advanced API technology skills
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.