Location: Corporate Office
Reporting To: Director
The Personal Assistant provides high-level administrative and operational support to the Director, ensuring smooth coordination, timely communication, and efficient handling of day-to-day priorities. This role demands exceptional organisation skills, discretion, professionalism, and the ability to anticipate needs in a fast-paced hospitality environment.
● Manage the Director’s calendar, appointments, meetings, and travel schedules.
● Organise and prioritise daily tasks, ensuring timely follow-ups.
● Draft emails, letters, presentations, and communication on behalf of the Director.
● Coordinate internal meetings, prepare minutes, and track action points.
● Liaise with HODs, property teams, and external partners to ensure the Director’s instructions are executed accurately.
● Maintain an organised filing system for documents, approvals, and confidential records.
● Assist with project tracking and follow-ups across multiple properties and departments.
● Serve as the primary point of contact for stakeholders seeking access to the Director.
● Screen calls, messages, and requests; ensure smooth information flow.
● Maintain professionalism, confidentiality, and clarity in all communication.
● Plan and coordinate travel itineraries, bookings, and logistics.
● Support with personal and professional events, meetings, or engagements as required.
● Conduct basic research, prepare briefs, collect data, and create reports as required by the Director.
● Assist in preparing documents for reviews or presentations.
● Graduate with 2–5 years of experience as a PA, EA, or Administrative Coordinator.
● Excellent written and verbal communication skills.
● Highly organized with strong time-management abilities.
● Discreet, reliable, and able to maintain strict confidentiality.
● Proficient in MS Office (Excel, Word, PowerPoint) and comfortable with technology tools.
● Ability to multitask and work in a fast-paced environment.
● Professional appearance and positive attitude.
● Calm and composed under pressure.
● Proactive, solution-oriented, and quick with follow-ups.
● Strong interpersonal skills.
● High level of integrity and accountability.