P&C Director Operations and HQ North Africa (F/M/X)

Company Description

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.​

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.​

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

#WeAreHeartists

To discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

Are you driven by people, purpose, and impact? Join us as the People & Culture (P&C) Director Operations and HQ for North Africa, where you’ll shape the P&C strategy, support our hotel teams across the region, and champion the development of our employees at every level. In this pivotal role, you will partner with operations leaders, ensure compliance excellence, and empower our teams to deliver Accor’s signature Heartist culture across all our brands.

What will you do? 

• Act as the regional expert on labour law, compliance, and union matters.
• Provide strategic HR advisory support across onboarding, development, succession planning, and employer branding.
• Deploy global/ENA P&C initiatives locally and ensure strong alignment with business needs.
• Partner closely with VP Operations North Africa and hotel leaders to drive operational excellence.
• Lead recruitment for key leadership roles (GM, CFO) and strengthen employer branding and school partnerships.
• Build and manage GM/HOD talent pipelines, development pathways, and mobility planning.
• Oversee talent programs, engagement initiatives, and recommendations for global development pathways.
• Ensure payroll governance and compliance.
• Promote and support Accor’s P&C services including Recruitment, Academy training, and digital solutions.
• Represent P&C in regional leadership meetings, sharing insights, progress updates, and best practices.

Qualifications

Our ideal profile would be: 

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 10 years of experience in HR, ideally as a generalist or in a leadership role.
• Experience in consultancy or sales-driven environments is a strong plus.
• Experience of work in hospitality industry.
• Strong understanding of HR operations in a multinational, matrixed environment.
• Deep knowledge of the local regulatory landscape and labor law.
• Languages: English and French mandatory
• Strong organizational and communication skills; ability to collaborate across functions and cultures.
• Solution-oriented mindset with a digital affinity and process-driven approach.
• High level of rigor, ownership, initiative, and sense of responsibility.
• Demonstrated ability to build relationships, influence stakeholders, and drive transformation

Additional Information

What's in there for you?

• Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
• Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more!
• Work in a multi-national team.
• Hybrid way of working (3 days in the office + 2 days at home).
• Talent development opportunities.
• Corporate Social Responsibility activities.
• Local benefits: work anniversary bonuses starting from the 2nd year of employment, meal allowance, gift vouchers for key life events (birth of a child, marriage, end-of-year), sports card to support your wellbeing.

If this role speaks to your ambitions, take the next step in your journey and apply today!  #WeAreHeartists