Oncore by Clare Smyth| Sommelier Supervisor
Crown ResortsCompany Description
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change—for the better. Here, you’ll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.
The Role
“Restless pursuit of excellence”
As a Sommelier Supervisor at Oncore by Clare Smyth, you will ensure efficient table service for each guest. You will bring your previous premium dining experience to support coaching and mentoring your team to deliver the elevated levels of service offered at Oncore by Clare Smyth. This role will also utilise your problem-solving skills to mitigate future issues, support post-service reporting, and work alongside the kitchen team and other restaurant leaders to deliver against the operational plan.
Oncore by Clare Smyth welcomes guests Tuesday – Saturday. This role will be based onsite at Crown Sydney, Barangaroo and is a permanent full-time opportunity.
Primary responsibilities but not limited to
- Serve all types of beverages and food
- Extensive customer service
- Ensure compliance with Crown and Oncore standards
- Support with the restaurant’s operational plan
- Collaborate with relevant stakeholder groups to deliver outcomes
- Support with reporting, financial reconciliation, and escalations as needed
- Provide exceptional guest service in line with Oncore by Clare Smyth and Crown’s premium offering
- Deliver expert wine selections and pairings
- Support two-way communication with a focus on continuous improvement
About You
- Strong wine knowledge and service experience
- Previous experience within a fine dining or premium service venue
- Ability to engage with stakeholders and bring people on a journey
- Highly adaptable and able to perform in high-pressure service periods
- Passion for the wine industry.
- Experience with inventory and stock management is advantageous
- Written and verbal communication skills
Qualifications
- Valid NSW RSA certificate
- WSET Level 2 minimum
- Court of Masters Sommelier (desirable)
What We Offer
- Opportunities to develop and grow your career in food & beverage
- Work for one of Sydney’s premier integrated resorts
- Complimentary meals while on shift at a dedicated team restaurant
- Discounts across Crown venues
- Tailored and laundered uniform
- Competitive salary
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
*Only applicants with full working rights will be considered.
Qualifications
Qualifications
- Valid NSW RSA certificate
- WSET Level 2 minimum
- Court of Masters Sommelier (desirable)
Additional Information
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.